diff --git a/README.md b/README.md index ebeb011e0..ebbdc82b8 100644 --- a/README.md +++ b/README.md @@ -15,7 +15,9 @@ MKVToolNix 53.0.0 2. [Configuration and compilation](#242-configuration-and-compilation) 5. [Notes for compilation on (Open)Solaris](#25-notes-for-compilation-on-opensolaris) 6. [Unit tests](#26-unit-tests) -3. [Reporting bugs](#3-reporting-bugs) +3. [Reporting bugs & getting support](#3-reporting-bugs-getting-support) + 1. [Reporting bugs](#31-reporting-bugs) + 2. [Getting support](#32-getting-support) 4. [Test suite and continuous integration tests](#4-test-suite-and-continuous-integration-tests) 5. [Code of Conduct](#5-code-of-conduct) 6. [Included third-party components and their licenses](#6-included-third-party-components-and-their-licenses) @@ -272,7 +274,9 @@ do this, you have to follow these steps: rake tests:run_unit -# 3. Reporting bugs +# 3. Reporting bugs & getting support + +# 3.1. Reporting bugs If you're sure you've found a bug — e.g. if one of my programs crashes with an obscur error message, or if the resulting file is missing part @@ -289,6 +293,21 @@ them somewhere and post a link in the issue. You can also upload them to my FTP server. Details on how to connect can be found in the [MKVToolNix FAQ](https://gitlab.com/mbunkus/mkvtoolnix/wikis/FTP-server). +# 3.2. Getting support + +The issue tracker above is not meant for general support which you can +find in the following places: + +* The [MKVToolNix sub-Reddit](https://www.reddit.com/r/mkvtoolnix) is + suitable for all kinds of questions. +* The MKVToolNix thread on [Doom9's + forum](http://forum.doom9.org/showthread.php?t=155732) is more + suited for in-depth technical questions. +* There's also the IRC channel `#matroska` on the [Freenode IRC + network](https://freenode.net/) where we hang out. The main + MKVToolNix author Moritz Bunkus is known as "mosu" there. + + # 4. Test suite and continuous integration tests MKVToolNix contains a lot of test cases in order to detect regressions