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Created Debugging GUI startup problems (markdown)

Moritz Bunkus 2016-11-12 08:57:03 +01:00
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# Creating debug logs for GUI startup problems
These are instructions for creating a debug log of the GUI startup procedure. I may ask you to follow these steps if you have problems running the GUI.
Please do the following:
• Download the [latest debug build](https://mkvtoolnix.download/windows/debug/) from the MKVToolNix website.
• Unpack it somewhere or install it, depending on which version you've downloaded
• Additionally download [Microsoft's DebugView utility](https://technet.microsoft.com/en-us/sysinternals/debugview.aspx). It's a small tool that doesn't even require installation, a single `.exe`. Save it somewhere.
• Start DebugView. Go to `File` → `Log to file`, select a file name to write the log messages to and close the dialog with `Ok`.
• Now start the debug build of MKVToolNix. In that moment the DebugView utility should show a couple of messages from the GUI.
• Close both programs and [send me](moritz@bunkus.org) the log file you've told DebugView to create.
Thanks.
You should keep DebugView around in case it's needed again.
Categories: [debugging](FAQ#category-debugging)