diff --git a/JSON-output-could-not-be-parsed.md b/JSON-output-could-not-be-parsed.md
index fbc3fbd..c4c68ef 100644
--- a/JSON-output-could-not-be-parsed.md
+++ b/JSON-output-could-not-be-parsed.md
@@ -23,7 +23,7 @@ message: parse error - unexpected `m`).
 
 Several users have reported such a case, and in each case it was due to their Anti Virus program blocking or interfering with `mkvmerge.exe`.
 
-Please configure your Anti Virus solution to whitelist `mkvmerge.exe` from the MKVToolNix installation folder and try again.
+Please configure your Anti Virus solution to exempt `mkvmerge.exe` from scanning. It's located in the MKVToolNix installation folder. Then delete the [MKVToolNix cache directory](https://gitlab.com/mbunkus/mkvtoolnix/-/wikis/Location-of-settings,-job-queue,-cache-folder) (make sure MKVToolNix GUI isn't running). Last start the GUI and try the operation again.
 
 ## Possible solution 2: versions of mkvmerge the GUI differ