CCExtractor is a tool that produces subtitles from TV use. Global accessibility (all users, all content, all countries) is the goal. With so many different formats, this is a constantly moving target, but we intend to keep up with all sources and formats.
CCExtractor has applied for Summer of Code. The list of accepted organizations has not yet been published by Google but we are hopeful to be invited again to participate in this amazing program.
Open the windows/ccextractor.sln file with Visual Studio (2015 at least), and build it. Configurations "(Debug|Release)-Full" includes dependent libraries which are used for OCR.
By far the best way to get support is by opening a support ticket at our [issue tracker](https://github.com/CCExtractor/ccextractor/issues).
When creating a ticket:
- Make sure you are using the latest CCExtractor version.
- If it's a new issue (for example a video file that a previous CCExtractor version processed fine but now causes a crash), mention the last version you know was working.
- If the issue is about a specific file, make that file available for us. Don't just send us the output from CCExtractor, as we can't do anything about a screenshot that shows a crash. We need the input that actually causes it. You can upload the file to Dropbox, Google Drive, etc, and make it public so you get a download link to add to your ticket.
- If you cannot make the file public for any (reasonable) reason you can send us a private invitation (both Dropbox and Google Drive allow that). In this case we will download the file and upload it to the private developer repository.
- Do not upload your file to any location that will require us to sign up or endure a wait list, slow downloads, etc.
- If your upload expires make sure you keep it active somehow (replace links if needed). Keep in mind that while we go over all tickets some may take a few days, and it's important we have the file available when we actually need it.
- Make sure you set an alert in GitHub so you get notifications about your ticket. We may need to ask questions and we do everything inside GitHub's system.