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Page: Debugging GUI startup problems
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3 Debugging GUI startup problems
Moritz Bunkus edited this page 2016-11-14 09:11:55 +01:00
Table of Contents

Creating debug logs for GUI startup problems

These are instructions for creating a debug log of the GUI startup procedure. I may ask you to follow these steps if you have problems running the GUI.

Please do the following:

  • Download the latest debug build from the MKVToolNix website.
  • Unpack it somewhere or install it, depending on which version you've downloaded
  • Additionally download Microsoft's DebugView utility. It's a small tool that doesn't even require installation, a single .exe. Save it somewhere.
  • Start DebugView. Go to File → Log to file, select a file name to write the log messages to and close the dialog with Ok.
  • Now start the debug build of MKVToolNix. In that moment the DebugView utility should show a couple of messages from the GUI.
  • Close both programs and send me the log file you've told DebugView to create.

Thanks.

You should keep DebugView around in case it's needed again.

Categories: debugging

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