Download-Tools/mkvtoolnix
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Page: Troubleshooting
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About track UIDs, track numbers and track IDs Adding files vs. Appending files vs. adding as additional parts All tracks vanished after mkvpropedit, the header or chapter editors Appending & splitting FLAC audio tracks not supported Automation examples Batch muxing with the GUI Characters (e.g. Umlauts) aren't shown correctly Chinese not selectable as language Compiling on Debian 11 Bullseye Crash when adding attachments Creating byte identical files Cropping ignored DLLs not found Dark mode issues on Windows 11 Dark mode issues Debugging GUI startup problems Default and forced flags and default yes no in the GUI Delay not shown in the GUI Detecting track language from filename Dolby Vision support status Elements not showing up in output file Embedded fonts dont work FAQ FTP server Home Improving playback compatibility with players JSON output could not be parsed Language not available in MKVToolNix GUI Languages in Matroska and MKVToolNix Launching the command line programs with the Microsoft Store variant Location of settings, job queue, cache folder Long file & path names MKVToolNix GUI MKVToolNix costs money in stores Meta data fields like bitrate lost Multi display support broken in 67.0.0 Officially supported operating systems and versions Playback does not work VLC cannot seek mkvmerge v5.9.0 Release codenames Removing all files doesn't clear all inputs in the GUI Running the command line programs on macOS SRT subtitle file not recognized SUP and HD DVD subtitles Segment duration vs track duration Splitting imprecise Stretch or shrink audio tracks The job queue, statuses and their actions Track statistics tags Transforming mkvmerge's JSON output Troubleshooting TrueHD and AC 3 UTF 8 invalid sequence Understanding mkvinfo's output Use FIFOs stdin stdout Video does not play explorer locks up Virus in installer What happened to the forum What is mkvtoolnix.exe Wrong frame rate displayed mkvalidator ERR009 read doc type version higher than doc type version mkvalidator ERR201 Invalid CueRelativePosition for profile matroska v2 in CueTrackPositions mkvalidator WRN00C unknown element mkvalidator WRN0C0 First Block for video track in Cluster not a keyframe mkvalidator WRN0D0 void data mkvalidator WRN201 unknown element for read profile mkvextract wrong track mkvinfo mkvmerge track IDs wrong mkvinfo track summary mtxcfg file format and the jobQueue
11 Troubleshooting
Moritz Bunkus edited this page 2022-04-23 16:20:26 +00:00
Table of Contents

Troubleshooting

This page is meant to be a starting point for people looking to find information why the tools don't work as expected their or why their player doesn't play a file created by mkvmerge/MKVToolNix.

Information by version number

Version 67.0.0: multi-display/multi-monitor support is broken

The window doesn't open on the right display, menus open on different displays etc. See this FAQ entry for details.

General help

mkvmerge includes a lot of features that you can turn on and off in order to influence how the output file will be constructed. The page Improving playback compatibility with players lists them all including a description of typical symptoms.

Most articles in the playback FAQ category are also worth a look.

MKVToolNix FAQ and bug tracker